Relentless Improvement

Tracing the author's decades-long continuous improvement journey, Relentless Improvement: True St...

Toyota’s Global Marketing Strategy

Handbook of Marketing Strategy for Life Science Companies

Health Service Marketing Management in Africa

Mechanical Patient

Not What the Doctor Ordered

Marketing Organization Development

Sustainable Lean

ISO 9001 and Lean

Phoenix Leadership

Today's healthcare leaders are facing challenges unlike ever before. New healthcare laws, reimbur...

PROPEL to Quality Healthcare

You got into healthcare because you wanted to help people, but quickly discovered providing high-...

Modern Theory of the Toyota Production System